Just like any other line of work, being an Amazon seller comes with its challenges. One of these challenges is to answer customer questions on your listings professionally and in a good manner. Since Amazon is a customer-centered company, it allows direct communication between the seller and buyer, which results in enhanced customer service.
Having open communications with the customers and making them happy is an important part of your job that is worth the time and effort because it can help add to your ranking and increase customer satisfaction. Responding appropriately to customers is a practice that needs training and gives you more chances of closing your sales.
This article shares the essential tips and tricks to answer customer questions on Amazon.

If you have paid attention to your account on Amazon Seller Central, you might probably see a page named “Account Health.” Account health is a topic that not many newbies on Amazon FBA are familiar with. All sellers need to know about the metrics which are checked for Account Health.
In continuation of this post, we are going to have an entire talk about “Account Health” and how to improve it. So, stay with us.